Terms of Service

Last updated: March 2026

By using GradeMyClose, you agree to these terms. If you don't agree, don't use the service.

The Service

GradeMyClose is an AI-powered sales call grading tool. You upload call recordings or transcripts, and we provide automated scoring and coaching feedback. The feedback is generated by AI and should be used as a supplement to, not a replacement for, professional sales coaching.

Your Account

You are responsible for maintaining the security of your account. You must provide accurate information when creating your account. You may not share your account credentials with others. We reserve the right to suspend accounts that violate these terms.

Your Content

You retain ownership of all call recordings and transcripts you upload. By uploading content, you grant us permission to process it for the purpose of providing the service (transcription, analysis, scoring). We do not claim ownership of your content and will not use it for any purpose beyond delivering the service.

Acceptable Use

You agree not to upload content that is illegal, harmful, or violates the rights of others. You are responsible for ensuring you have the right to record and upload any calls you submit. You agree not to attempt to reverse-engineer, abuse, or overload the service.

Payments & Subscriptions

Free accounts are limited to 2 graded calls per day. Paid subscriptions are billed monthly through Stripe. You can cancel your subscription at any time from your Settings page. Cancellation takes effect at the end of your current billing period.

Limitation of Liability

GradeMyClose is provided "as is" without warranties of any kind. We are not liable for any decisions made based on AI-generated feedback. Our total liability is limited to the amount you've paid us in the last 12 months.

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

Contact

Questions about these terms? Contact us at support@grademyclose.com.