Question 1

Is GradeMyClose actually free?

Accepted Answer

Yes. You get 3 free grades every week, forever. No credit card, no trial that expires. You only pay if you want unlimited grades.

Question 2

What file formats does GradeMyClose support?

Accepted Answer

MP3, WAV, M4A, MP4, or a plain-text transcript. Works with anything from Zoom, Fathom, Gong, or your phone.

Question 3

How does the AI grade my sales call?

Accepted Answer

The AI reads your full transcript and scores 7 categories — each one with specific quotes from your call so you see exactly what happened and why.

Question 4

Does it work for setters and closers?

Accepted Answer

Yes. It auto-detects whether your call is a setting call, closing call, or follow-up and applies different scoring criteria for each.

Question 5

How is GradeMyClose different from Gong or Chorus?

Accepted Answer

Gong costs $1,200+/seat/year and is built for enterprise managers. GradeMyClose is built for individual closers and small teams who want to get better, not get monitored. You get actionable fix scripts, not dashboards full of vanity metrics.

Question 6

Is my data private?

Accepted Answer

Yes. Every call is private to your account. You can share a scorecard link if you choose to.

Question 7

Can't I just paste my transcript into ChatGPT?

Accepted Answer

A one-off prompt gives you different feedback every time with no consistency. GradeMyClose scores 7 categories the same way on every call so you can track improvement over weeks. Plus auto-transcription, killer moment detection, word-for-word fix scripts, practice mode, team leaderboards, and Fathom/Slack integrations. It's not a prompt — it's a training system.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No contracts. Cancel from settings in under a minute.

Call quality

Sales Call Quality Metrics: 12 KPIs That Predict Deal Success